Terms of Service
Licence Agreement for Loom Analytics
This Licence Agreement is entered into between “The Subscriber” and Loom Analytics. “Subscriber” includes:
i) any person who/which has entered into a Subscriber agreement with Loom Analytics, and
ii) any person who/which accesses and/or uses the Features and/or Data.
1.1 Loom Analytics grants the Subscriber a non-exclusive, non-transferable, limited licence to access Loom Analytics. Loom Analytics consists of various databases, services, functions, software programs and remotely-accessed gateways (collectively “Features”). The Subscriber is licenced to use content and data made available through the Features (“Data”). The Features are made available to users by Loom Analytics for the sole purpose of enabling users to gain access to and manipulate the Data and to conduct research. Features may
change from time to time and access to certain Data may be restricted. The Subscriber is licenced to use the Features and Data made available on Loom Analytics solely in the regular course of legal and other research, related work and study.
2. Intellectual Property and Licence for Use of Materials
2.1 The Subscriber acknowledges that all intellectual property, including all copyright, trademarks, patents or rights to trade secrets in the Features and Data belongs to Loom Analytics or its suppliers or licensors, as the case may be, and that Subscriber’s rights do not extend beyond the limited licence expressly granted herein. Subject to Section 3, the Subscriber is permitted to:
a) use the Features and browse and search the Data;
b) download and temporarily store insubstantial portions of the Data
(“Downloaded Data”) to a storage device within the Subscriber’s exclusive control, solely:
i) to display internally such Downloaded Data; and
ii) to quote and excerpt from such Downloaded Data (the parts of which are analytics, commentary, references and caselaw being appropriately cited and credited) by electronic cutting and pasting or other means in memoranda, facta, client communications and similar work product created by the Subscriber in the regular course of its research and work;
c) print and make photocopies of insubstantial portions of the Data which result from browsing or searching for Subscriber’s own use and to quote and excerpt from such Downloaded Data (the parts of which are analytics, commentary references and caselaw being appropriately cited and credited) in print memoranda, facta, client communications and similar work product created by the Subscriber in the regular course of its research and work;
d) copy only insubstantial portions of the Data which are comprised of legislation or judicial or quasi-judicial decisions or parts of court documents which result from browsing or searching to give to a judge or other presiding officer or to a court registry or other parties, in making filings or submissions and filing court documents and other official documents on behalf of a specific represented party, in judicial or quasi-judicial or parliamentary proceedings.
2.2 Certain Data and Features are or may in future be governed by Terms and Conditions that are different from those set forth in this Agreement (“Additional Terms”). The Subscriber will be given an opportunity to review Additional Terms by receiving notice of such Additional Terms from Loom Analytics, which shall be deemed to have been given by Loom Analytics upon posting online on the Loom Analytics website, or may be given by Loom Analytics as set out in Section 11. Additional Terms may be created or modified by Loom Analytics, upon Loom Analytics giving the Subscriber notice of such new or modified Additional Terms. By using such aforesaid Data and Features governed by Additional Terms, the Subscriber agrees to and will be obligated to comply with all such Additional Terms as part of the Terms and Conditions in this Agreement.
3. Activities Excluded from Licence
The Subscriber shall not, without the written permission of Loom Analytics:
a) copy all or part of the Features and/or Data, save and except insubstantial portions, onto a memory storage facility of any computer, and keep on such storage facility, provided that insubstantial portions may be downloaded and temporarily stored in a computer only for so long as the initial project of the Subscriber requiring it is continuing. Such temporary storage facility must consist preponderantly of Subscriber’s work product;
b) use all or any part of the Features and/or Data in a Document Delivery Service, commercial time sharing, rental network, computer service, research service, service bureau business or interactive cable television arrangement; a “Document Delivery Service” herein means the service, whether or not established or conducted for profit, of making a copy of a work and supplying the copy to any individual or entity;
c) publish, sell, lease, rent, licence, sub-licence, transfer, market, distribute, redistribute or otherwise part with all or part of the Features and/or Data in any manner or in any form;
d) copy, modify, alter, disassemble, de-compile, translate or convert into human readable form, or reverse engineer, all or any part of the Features and/or Data;
e) use all or part of the Features and/or Data to develop any derivative works other than court documents and other official documents on behalf of a specific represented party, any functionally compatible or competitive software, or a directory or database prepared for commercial sale.
f) share forms downloaded by users in the Subscriber with any affiliates of Subscriber of any other party.
4.1 Loom Analytics may immediately terminate this Agreement by revoking all passwords if the Subscriber breaches or permits any breach of any provision of this Agreement. The Subscriber may terminate this Agreement immediately upon giving written notice to Loom Analytics within 30 days of being deemed to have received notice from Loom Analytics of Additional Terms under Section 2.2.
4.2 Upon termination of this Agreement:
a) the provisions of Sections 5 and 6 will continue to apply between Loom Analytics and the Subscriber following the termination;
b) all Subscriber’s rights hereunder shall immediately cease; and
c) the Subscriber shall erase any Downloaded Data and/or Features, or portions thereof, improperly copied onto any computer controlled by the Subscriber.
5. LIMITED WARRANTIES AND LIMITATION OF LIABILITY
5.1 LOOM ANALYTICS DISCLAIMS ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THOSE OF PERFORMANCE OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE FEATURES AND DATA. LOOM ANALYTICS PROVIDES THE FEATURES, FORMS AND DATA “AS IS”, AND DOES NOT WARRANT THAT THE FUNCTIONS OR THAT THE OPERATION OR CONTENT WILL BE:
A) UNINTERRUPTED, OR
B) FREE FROM LIBELOUS CONTENT OR CONTENT WHICH IS AN INVASION OF PRIVACY, OR
C) IDENTICAL TO THE ORIGINAL SOURCE FROM WHICH THE DATA OR FEATURES WERE OBTAINED, OR
D) ACCURATE, OR
E) COMPLETE, OR
F) CURRENT, OR
G) FREE FROM ANY SOFTWARE VIRUS OR OTHER HARMFUL COMPONENT.
5.2 LOOM ANALYTICS SHALL NOT BE LIABLE FOR ANY LOSS OR INJURY ARISING OUT OF OR CAUSED, IN WHOLE OR IN PART, BY LOOM ANALYTICS’ NEGLIGENT ACTS OR OMISSIONS IN PROCURING, COMPILING, COLLECTING, INTERPRETING, REPORTING, COMMUNICATING, OR DELIVERING THE DATA.
5.3 LOOM ANALYTICS SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF THE SUBSCRIBER OR OF ANY THIRD PARTY CLAIMED AGAINST THE SUBSCRIBER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR REVENUE OR FAILURE TO REALIZE EXPECTED SAVINGS, HOWEVER DERIVED.
5.4 NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT OR ANY STATUTE OR RULE OF LAW TO THE CONTRARY, SUBJECT TO SECTION 5.3, LOOM ANALYTICS’ CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND ANY SCHEDULES ATTACHED HERETO, WHETHER DIRECTLY OR INDIRECTLY, INCLUDING, WITHOUT LIMITATION, FROM OR IN CONNECTION WITH THE LICENCE, USE OR IMPROPER FUNCTIONING OF THE FEATURES AND/OR DATA SHALL NOT EXCEED ALL FEES PAID TO LOOM ANALYTICS BY THE SUBSCRIBER FOR ACCESS TO LOOM ANALYTICS PURSUANT TO THIS AGREEMENT. THE EXPRESSION “LOOM ANALYTICS” IN THIS SECTION SHALL BE DEEMED TO INCLUDE ANY LICENSORS OR THIRD-PARTY SUPPLIERS TO LOOM ANALYTICS OF DATA, AND ALL GATEWAY PROVIDERS OF DATA THROUGH LOOM ANALYTICS TO THE SUBSCRIBER.
5.5 IN NO EVENT SHALL LOOM ANALYTICS, ITS AFFILIATES AND/OR CONTRIBUTORS BE LIABLE TO SUBSCRIBER FOR ANY CLAIM(S) RELATING IN ANY WAY TO SUBSCRIBER’S INABILITY OR FAILURE TO PERFORM LEGAL OR OTHER RESEARCH OR RELATED WORK OR TO PERFORM SUCH LEGAL, TAX OR OTHER RESEARCH OR WORK PROPERLY OR COMPLETELY EVEN IF ASSISTED BY LOOM ANALYTICS, ITS AFFILIATES OR CONTRIBUTORS, OR ANY DECISION MADE OR ACTION TAKEN BY SUBSCRIBER IN RELIANCE UPON DATA OR FEATURES.
5.6 SUBSCRIBER ACKNOWLEDGES THAT PROVISION OF DATA AND FEATURES ENTAILS THE LIKELIHOOD OF SOME HUMAN AND MACHINE ERRORS, DELAYS, INTERRUPTIONS AND LOSSES, INCLUDING THE INADVERTENT LOSS OF DATA OR DAMAGE TO MEDIA.
5.7 THE FEATURES AND DATA WERE NOT NECESSARILY PREPARED BY A PERSON LICENSED TO PRACTICE LAW IN A PARTICULAR JURISDICTION. LOOM ANALYTICS IS NOT ENGAGED IN RENDERING LEGAL OR OTHER PROFESSIONAL ADVICE, AND LOOM ANALYTICS IS NOT A SUBSTITUTE FOR THE ADVICE OF LEGAL COUNSEL. IF SUBSCRIBER REQUIRES LEGAL OR OTHER EXPERT ADVICE, SUBSCRIBER SHOULD SEEK THE SERVICES OF COMPETENT LEGAL COUNSEL OR OTHER PROFESSIONAL.
6.1 If the Subscriber’s password is lost or stolen, the Subscriber will immediately notify Loom Analytics by telephone and confirm such notice in writing. Upon receipt of notice, Loom Analytics shall make every effort to cancel the password as soon as is possible under the circumstances. The Subscriber shall be responsible for all charges incurred prior to its cancellation by Loom Analytics. Loom Analytics reserves the right to change passwords at any time, subject to notice being given to the Subscriber.
6.2 Passwords are issued to the Subscriber and cannot be shared with any affiliates of Subscriber or any other party.
7. Release of Information
7.1 For Subscribers through Academic Institutions The Subscriber hereby authorizes the release to Loom Analytics of information pertinent to this licence including Subscriber name, address, email address, status as student, faculty member or librarian, course of study and expected year of graduation. This authorization includes any permission required under any applicable information or privacy legislation anywhere in Canada. Loom Analytics undertakes to use the information collected under this clause only for purposes directly related to this licence.
7.2 For All Other Subscribers
The Subscriber hereby authorizes and warrants to Loom Analytics that it has the authority to authorize the release to Loom Analytics of Subscriber and user information pertinent to this licence, including:
i) Subscriber name, address and email address, and
ii) individual names, email addresses and legal practice areas of all users of Features and/or Data under this licence.
This authorization includes any permission required under any applicable information or privacy legislation anywhere in Canada. Loom Analytics undertakes to use the information collected under this clause only for purposes directly related to this licence.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
9. Effect of Agreement
This Agreement (which includes all current and future Schedules and Additional Terms) embodies the entire understanding between the parties with respect to the subject matter of this Agreement and supersedes any and all prior understandings and agreements, oral or written, relating to the subject matter. With effect after the expiry of the notice to the Subscriber, Loom Analytics may amend the Terms and Conditions of this Agreement by giving at least 30 days’ prior notice of the Additional Terms to the Subscriber in writing or online, subject to the Subscriber’s termination rights under Section 4. Any other amendment must be in writing and signed by both Loom Analytics and the Subscriber. Should any portion of this Agreement be held to be void, invalid, unenforceable or illegal by a court, the validity and enforceability of the other provisions will not be affected thereby. Failure of either party to enforce any provision of this Agreement will not constitute or be construed as a waiver of such provision or of the right to enforce such provision. The headings and captions in this Agreement are inserted for convenience only and do not constitute a part of this Agreement.
10. Force Majeure
Loom Analytics’ performance under this Agreement is subject to interruption and delay due to causes beyond its reasonable control, such as acts of God, acts of any government or governmental authority, war or other hostility, terrorism, civil disorder, the elements, fire, explosion, power failure, equipment failure, industrial or labour dispute, inability to obtain necessary supplies, inability of any computer system or software to properly calculate dates.
Except as otherwise provided herein, all notices must be in writing (including email):
• to Loom Analytics at 4576 Yonge Street, Unit 412 Toronto, Ontario M2N 6N4, Canada or https://www.loomanalytics.com/contact/, and
• to the Subscriber at the most recent address in Loom Analytics’ records, or online.
Notice shall be deemed delivered three business days after posting in the Canadian postal system, or one business day after posting online by Loom Analytics or Loom Analytics’ licensor, or sending by either party by email or by courier.
12.1 Any claim, dispute or controversy (whether in contract or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future) arising out of or relating to:
a) this Agreement;
b) the Features or Data;
c) oral or written statements, advertisements or promotions relating to this Agreement or to the Features or Data; or
d) the relationships which result from this Agreement (including relationships with third parties who are not signatories to this Agreement) (collectively the “Claim”);
will be referred to and determined by arbitration (to the exclusion of the courts). Subscriber agrees to waive any right Subscriber may have to commence or participate in any class action against Loom Analytics related to any Claim and, where applicable, Subscriber also agrees to opt out of any class proceedings against Loom Analytics.
12.2 If Subscriber has a Claim, Subscriber should give written notice to arbitrate to Loom Analytics at the address specified in Section 11. If Loom Analytics has a claim, Loom Analytics will give Subscriber notice to arbitrate at Subscriber’s address as required by Section 11.
Arbitration of Claims will be conducted in such forum and pursuant to such rules as Subscriber and Loom Analytics agree upon, and failing agreement will be conducted by one arbitrator pursuant to the laws and rules relating to commercial arbitration in the Province of Ontario that are in effect on the date of the notice to arbitrate.
a) The Subscriber may not assign, sub-license, or otherwise transfer or encumber this Agreement, or any of Subscriber’s rights or obligations under this Agreement, to any person except with the prior written consent of Loom Analytics.
b) Loom Analytics may assign or transfer this Agreement and/or any rights or obligations hereunder to any affiliate of Loom Analytics, and Loom Analytics or such affiliate- assignee may assign or transfer this Agreement and/or any rights or obligations hereunder to any third-party successor to all or substantially all of the business or assets of Loom Analytics, in each case without the prior consent of Subscriber.
At the request of the parties, the official language of this Agreement and all communications and documents relating hereto is the English language, and the English-language version shall govern all interpretation of the Agreement. À la demande des parties, la langue officielle de la présente convention ainsi que toutes communications et tous documents s’y rapportant est la langue anglaise, et la version anglaise est celle qui régit toute interprétation de la présente convention.
As of June 1st 2016
At Loom Analytics we recognize that privacy is important. This Policy applies to all sites and services offered by Loom Analytics.
Information we collect and how we use it:
In order to provide our full range of services, we may collect the following types of information:
Information you provide: When you sign up for a Loom Analytics account or other Loom Analytics service or promotion that requires registration, we ask you for personal information (such as your name, a phone number, email address, and an account password). We may combine the information you submit under your account with information from other Loom Analytics services or third parties in order to provide you with a better experience, to display relevant advertising, for product research and development, and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.
Log information: When you use Loom Analytics Services, our servers automatically record information given by browsers and phone systems, such as browser types, phone numbers, IP addresses, linking paths, etc. We may use this information in order to provide you with a better experience, to display relevant advertising, for product research and development, and to improve the quality of our services.
User created searches and other communications: When you run a search, we may retain that data in order to offer our service, display relevant advertising, process your inquiries, respond to your requests and improve our services.
Loom Analytics processes personal information on our servers in the United States of America and in other countries. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
Choices for personal information
You can decline to submit personal information to any of our services, in which case Loom Analytics may not be able to provide those services to you.
Sharing of information
Loom Analytics only shares personal information with other companies or individuals outside of Loom Analytics in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service and investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Loom Analytics, its users or the public as required or permitted by law.
If Loom Analytics becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice of this. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually. Please contact us for any additional questions about the management or use of personal data.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Loom Analytics employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use Loom Analytics services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.
Loom Analytics regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Loom Analytics’s treatment of personal information by emailing us at firstname.lastname@example.org. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Loom Analytics and an individual.
Changes to this policy
If you have any additional questions or concerns about this Policy, please feel free to contact us any time at email@example.com.