The Accessibility Challenge

In public sector events, accessibility is more than a checkbox — it’s a necessity. At the Government Innovation Showcase Federal 2025 in Ottawa, Loom Analytics took on a bold challenge: help create a truly bilingual, inclusive, and accessible experience for a multilingual audience.

With over 1,500 attendees representing Canadian federal departments, provincial institutions, and municipal governments, the event reflected the linguistic duality of the country. English and French were spoken interchangeably throughout keynotes, panels, and networking sessions — often within the same sentence.

Our mission:

• Deliver real-time transcription and bilingual captioning during live sessions

• Comply with accessibility and data security regulations

• Showcase how AI-powered tools like Claudio Live can bridge communication gaps

The Solution: Real-Time Accessibility with Loom Analytics RealTime Captions

We deployed our AI-powered transcription and translation platform to deliver:

🗣️ Bilingual Captioning, in Real Time

Using bilingual transcription profiles, Loom Analytics RealTime captured and transcribed mixed English-French speech accurately within the same conversation — no switching, no confusion. Attendees could read live captions on-screen in the language being spoken, making it easier for bilingual viewers and hearing-impaired participants to follow the discussion.

“It was powerful to watch both languages appear naturally on screen as the speakers talked. No switching feeds or missing context.”
— Event attendee

Multilingual Translation & Support

Beyond English and French, it also supported Spanish — a key benefit for departments serving Canada’s multicultural population. With support for over 30 languages, Loom Analytics is ready to scale accessibility beyond borders.

Built-In Compliance & Data Privacy

We demonstrated Claudio Live’s compliance with HIPAA, PIPEDA, and GDPR standards. This mattered to public sector attendees concerned about where their data is processed and stored. With regional server control, Loom Analytics meets the high standards required for secure government workflows.

How It Worked — Live on the Floor

• Live Booth Demos: Attendees watched Loom Analytics caption in English and French in real time — seeing mixed-language speech converted instantly into captions.

• Mainstage Accessibility: During CEO Mona Datt’s English presentation, Loom Analytics delivered live English and French captions to the main event screens — creating an inclusive experience for all.

• Conversations with Leaders: Our team engaged with dozens of government leaders on how Loom Analytics can streamline internal communications and accessibility mandates.

Results: Real Impact on Accessibility

• Inclusive Access: Mixed-language content was fully accessible with accurate real-time captions.

• Support for Hearing-Impaired Attendees: Captions helped participants with hearing challenges fully engage.

• Streamlined Workflow: No post-event edits or delays — transcripts and captions were delivered live.

• Positive Public Sector Engagement: Opened opportunities to expand Claudio’s use in bilingual government communications, court reporting, and public hearings.

Why Accessibility with AI Matters

Government teams work in high-stakes, public-facing environments where clarity, inclusivity, and security are critical. With Claudio Live, you can:

• Provide real-time captions and translations

• Serve bilingual and multilingual communities

• Maintain data privacy and compliance

• Enable faster, more efficient communication across departments

Want to See It in Action?

Schedule a live demo and see how Loom Analytics can support bilingual captioning, live transcription, and AI-powered accessibility at your next event or within your organization.